Privacy policy

KALDER / TANNERY operates this online store for leather jackets and leather goods. For privacy questions, contact us at hello@kalder.com.

Depending on how you use the store, we may receive:

• Account information such as your name, email address, authentication details, and saved addresses.
• Google sign-in information provided through Firebase Authentication, such as your name, email, profile image, and provider identifier.
• Checkout information such as your name, email, delivery address, city, postal code, country, ordered products, and order number.
• Payment and transaction information such as payment status and payment references. Stripe processes card details; KALDER does not need your full card number.
• Wishlist, cart, customer support, review, and order-tracking information that you choose to provide.
• Store activity such as page views, product views, cart events, purchase events, search activity, session identifiers, page paths, and time spent on pages.

• Create and secure customer accounts, including manual and Google sign-in.
• Validate carts, calculate shipping, process payments, fulfill orders, send order updates, and provide receipts.
• Answer questions, resolve delivery or return issues, moderate reviews, and provide customer support.
• Remember shopping preferences such as cart contents and wishlist items.
• Understand storefront performance and improve products, navigation, checkout, and customer experience.
• Send newsletters or promotional messages only where you have signed up or where another lawful communication basis applies.
• Detect fraud, protect the store, enforce our terms, and comply with legal obligations.

We share information only as needed to operate the store. Depending on the feature used, this may include payment processing with Stripe, authentication with Firebase and Google, database and hosting providers, shipping carriers, email providers, analytics tools, advertising platforms, professional advisers, or authorities where disclosure is required by law.

If Meta Pixel or another advertising tool is enabled on the site, relevant activity may be shared with that provider according to its own privacy terms. Optional analytics or advertising tools should be enabled with the consent controls required for the visitor's location.

The store may use essential browser storage to keep a cart, remember a session, maintain authentication, or support security. Analytics and advertising technologies may use identifiers to measure visits, product interest, purchases, and campaign performance when those tools are configured.

You can control cookies and browser storage through your browser settings. Blocking essential storage can affect sign-in, cart, wishlist, and checkout functionality.

We keep information for as long as needed to provide the requested service, maintain account and order records, resolve disputes, meet accounting or legal requirements, and protect the store. Retention periods depend on the type of information and the reason it was collected.

We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security. Please use a unique password and contact us promptly if you believe your account has been accessed without permission.

Depending on where you live and the law that applies, you may be able to ask for access to, correction of, deletion of, or a copy of your personal information. You may also be able to object to or restrict certain processing, withdraw marketing consent, or complain to a relevant data-protection authority.

To make a privacy request, email hello@kalder.com with enough information for us to understand and verify the request. We may need to verify your identity before completing it.

KALDER and its service providers may process information in countries different from your own. The safeguards and rights available to you can depend on your location and the providers involved.

We may update this notice when the store, providers, analytics, payment methods, or legal requirements change. The current version will remain available on this page with its latest update date.